![]() ![]() If your emblems are not displaying on your vehicle, please select your vehicle’s Exterior button and take screen shots of “Emblem 1” and “Emblem 2”. If your crew member is not leveling up, we would like you to select your vehicle in the Garage and take a screen shot of its crew members. We LOVE helpful screenshots that can help with answering your ticket. If you received a bonus code, please tell us where you got it from. Since we have several games and lots of events going on at the same time, we want to know which event you are referring to. If you are asking about a certain event, please send us the link to it. If you are reporting a player for chat violations, please send us the name of the player in question and the date/time of the occurrence. If you recently moved your crew members to your Barracks and they are missing, please tell us when you moved them. ![]() If you haven’t played our game in a while and some of your vehicles are missing, we would like to know when the last time you logged into the game was. Please include the date and time of the event. It is extremely helpful for us, if you provide us with a timeline as to when your issue occurred. If you are having difficulties with a gold transaction, please state the amount, etc. If you are asking about a gift shop package, please mention the name of the package. If you are asking about your crew member’s skills/perks percentage, please mention which tank the crew members pertain to. If you are asking about a specific armored vehicle, please mention the vehicle’s name. ![]() What virtual assets/packages do you have a question about?. ![]() If you have uninstalled and reinstalled our client, we would like to know about it, etc. If you are experiencing a technical issue, please tell us what steps you have already taken. If you are inquiring about missing equipment, please tell us which equipment is missing and what steps you had taken prior to the equipment disappearing. If the explanation isn’t very clear, it may take us longer to comprehend your issue. While you are writing up your ticket, we kindly ask you to answer the following questions so we can get a better understanding of your issue: If you are attempting to recover a lost account please create a temporary account to submit a ticket. You will need to log in using your ID to submit a ticket. ![]()
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |